About us

Trip-X

Integrated travel and operations platform

Trip-X: the complete journey platform

A unified platform to discover, book, pay for and track travel services, with dedicated workspaces for customers, agents, providers, drivers and Trip-X teams.

The platform supports a standalone service or a Journey that combines two or more services, with review, fulfilment, settlement and audit from booking to delivery.

Platform model

One auditable record from booking to delivery

Reusable traveller profiles with passport capture, manual entry and review. Role, branch, department and organization scope. Separate booking and payment references with verifiable documents and vouchers. Accounting journals, settlements, commissions and drill-down reports.

Trip-X Service Cloud

One service or one journey across the entire catalogue

X
Available now

Visas

Application, documents, review, fulfilment, issuance and delivery.

X
Available now

Insurance

Products, pricing, travellers and reviewed provider deliverables.

X
Available now

Cars and transport

Private, airport or per-seat booking with provider, driver, QR, check-in and voucher.

X
Integration ready

Tickets

Unified one-way, return and multi-city search, offer comparison and repricing, traveller and passport review, ancillaries and a protected demo ticket. Live booking awaits an approved airline provider and integration credentials.

X
Integration ready

Hotels

Destination and hotel search, rooms, rate plans and availability, direct-provider manual inventory, a demo booking flow and voucher. Live external availability remains disabled until provider approval and credentials.

X
Integration ready

Packages

Fixed, hybrid and dynamic packages with flight, stay and transport source bindings, pricing, occupancy and inventory, plus separate CRM, operations and finance reviews before sandbox publication.

Service lifecycle

A visual journey from interest to settlement

1

Discover a service or arrive from a tracked campaign

2

Select travellers and services and build a Journey

3

Review data and documents and issue booking and payment references

4

Collect payment and allocate accounting across services

5

Assign provider, staff or driver and track fulfilment

6

Issue the service file or voucher after operations review

7

Deliver, check in or report no-show and handle exceptions

8

Settle providers and commissions and produce audited reports

Governed AI

Specialized agents inside every workspace

Every agent operates behind permissions, approvals and a complete audit trail. Sensitive financial and operational actions remain human approved.

Trip-X customer agent
Customer service and call-center agent
Operations and review agent
Provider and driver agent
Finance and accounting agent
Marketing, content and SEO agent
Analytics and control agent
Rentable agents within contractual boundaries

Travel commerce integration status

Flights, hotels and packages inside Trip-X

The models, contracts, databases, public search and demo booking paths are merged into the local platform. Hotel and package demo inventory runs locally, while flight shopping supports an integration-only mock provider. Production still requires approved provider credentials, real sandbox testing, settlement reconciliation and a documented activation decision for each provider.

The complete road

Sections to complete as delivery progresses

[External partner integration details] [Final AI agent operating policy] [KPIs and service-level agreements] [Future geography, currency and payment expansion]